3 Conversation Skills for Leaders and Employees

2022-06-16

The so-called workplace know-how is very simple when it is explained clearly. Today I bring a few talking skills with employees. Pay attention to these talking skills with employees to build a better relationship with employees. These talking skills with employees are simple but very practical. Let's take a look at the communication with employees. What to watch out for.

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Talking skills with employees 1. Pay attention to emotions

Honest feelings, sincere attitude, equal treatment, cordial friendship, are the basic prerequisites for a good personal conversation. We often say that in ideological work, we need to impress each other with sincerity. Just like in one-on-one communication, we should treat the object of communication with respect and concern to attract, infect and move people.

Caring means that a leader should have a "love" and deep affection for his subordinates. Emotion itself is a nurturing force, and leaders should take the initiative to communicate with their employees, establish a deep companionship with him, and become his close friends.

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Love is manifested in caring about the study, work, thoughts and life of the object of communication. Usually, it is necessary to understand the family situation, social interaction, work, study, emotions, etc. of the other party, as well as the qualities of the other party, and even the mistakes they have made. The root of the error, in this case, communicating alone for the other party, so that the other party is ready to open their hearts, so that in this situation, we can communicate with the other party alone, so that the other party can open their hearts, to good effect.

Feelings are reflected in the attitude of trust, respect the feelings of the other party, give the other party full trust, and reduce the other party's vigilance. When speaking, listen to others patiently and attentively, nod in recognition of others' speech, give encouragement, and encourage the other party to speak by interjecting, asking questions, etc., so that the other party can complete the speech in a calm atmosphere and understand the intention of the leader. Only by establishing deep feelings and trust between each other, making the truth that you speak become your own thoughts and requirements, shaping your own consciousness and determination, and then promoting employees to take the initiative to do their jobs well.

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Conversation skills with employees 2, pay attention to the timing of the conversation

One-on-one conversations should be timely. Talking late and delaying time is not conducive to the solution of problems, and even causes losses to work. Therefore, pay attention to choosing the right time for communication, and good communication is an important foundation. The timing of the conversation should be based on your purpose, problem, urgency, current situation, environment and atmosphere, and choose an appropriate time to communicate. Irresponsible people who make mistakes in their work should also pay attention to communicate with them in time, criticize and educate them, help them analyze the reasons, summarize their experiences, and let them learn from them. If someone does not talk about unity and quarrels and conflicts with colleagues, after the other party's emotions are stable, they will start self-reflection and then educate them, instead of scolding them immediately to make the problem serious and the conflict aggravated. In short, choose the right moment to have individual conversations.

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Talking skills with employees 3. Pay attention to being reasonable

In order to do ideological work, in order to persuade people to speak the truth, even in individual conversations, we must pay attention to telling the truth. Care must be taken to talk about facts as the main body, not just to talk about faulty reasoning, to obtain truth from facts. Reasoning on the basis of facts, if you do not pay attention to reasoning on the basis of facts when talking to others, not only will you not be able to convince people, but you will say some one-sided things.