Human beings are social animals, and the interpersonal relationships in the social environment are formed by the interaction between different members of the group. According to the sequence of social relations and the firmness of the relations, we divide social relations into three categories: those based on blood ties or common life values; those formed on the basis of interest relations and common goals; A social relationship established by accidental factors.

Among the above-mentioned various interpersonal relationships, except for the interpersonal relationships formed by blood, which are formed naturally and do not require additional management, other types of social relationships need to be based on an individual’s social charm and interpersonal skills. It is impossible for everyone to live only in social relationships constructed by blood ties. Therefore, personal interpersonal skills and personal communication charm become very necessary and important.

Interpersonal communication skills - Conversation skills

Accurate communication is the basis for reducing misunderstandings; civilized language is a channel to convey a sincere communication attitude; honorific is the smallest carrier to express respect. At the very least, all uncivilized remarks and rude language should be avoided in the communication process to reduce the appearance of unclear meaning.

Skill 1. Language should be civilized

If appearance is a person's first business card, then language is a person's second business card. Personal language can truly reflect a person's character, cultivation, knowledge and cultural level, so make good use of business cards.

Tip 2. Be polite in language

More use of honorifics will significantly increase the "sense of respect" of the communication object. The use of honorifics can make all the difference in communication. Therefore, using more polite words is an effective method to create a good communication atmosphere.

Tip 3. The language should be accurate

Using accurate words is an effective way to transmit information accurately and reduce the error rate of information transmission. In the process of communication, the requirements for civilized and polite language can be appropriately lowered in some occasions, but the requirements for language accuracy cannot be lowered at any time.

Interpersonal communication skills - Communication skills of body language

Skill 1. Expression

Depending on the content of the communication, choose a gentle or caring expression. If you keep your face blank during the communication process, it will make the other person disgusted.

Tip 2. Eyes

Looking at each other with caring eyes when communicating can convey a sincere attitude of listening. If the other person's eyes are always looking away when they talk, the other person will mistakenly think that they are impatient with communication. Staring at the other person all the time can make the speaker nervous.

Tip 3. Smile

A smile is a symbol of friendliness and a carrier of affinity. Smiling at each other during communication can activate the awkward atmosphere, create a harmonious communication atmosphere, and also a symbol of courtesy and respect.

Tip 4. Brow Language

It is often said that "people's eyes can see a person's heart". Eyebrows play an important role in a person's emotional expression. Looking at the speaker and raising your eyebrows means you are drawn to the conversation. Bowing your head often means contemplation, and frowning when bowing your head can express complex emotions such as entanglement, confusion, and doubt.

Skill 5. Grooming

Grooming includes a wide range of content, namely clothing, but also personal mood. But in daily use, it is more inclined to dress for appearance. Choose appropriate attire according to different repayment methods, commensurate with the role of the occasion. In communication occasions, simple and elegant clothes without losing individuality are the most suitable, and the number of dress colors should not be too much.